FREQUENTLY ASKED QUESTIONS

 

General Questions

+ WHAT IS SOCKFLY?
Sockfly is a monthly subscription service that sends you 1 or 3 pairs of awesomely random socks every single month. With multiple payment options and subscription lengths, Sockfly is the perfect option for anyone trying to step up their sock game. They make great gifts too!

 

We now offer single pairs also which are overstock items and can be purchased alone. Supplies of overstock items are limited.
+ WHAT ARE THE SOCKS MADE OF?
Our socks are made with high-quality cotton, nylon, and spandex. 80% Combed Cotton, 17% Nylon, 3% Spandex. This composition allows for a super soft sock with just the right amount of stretch. With reinforced heel and toe sections, these socks are made for durability.
+ DO I GET TO CHOOSE THE SOCKS I GET WITH A SUBSCRIPTION?
Of course not! Hence the whole, “awesomely random” part. Your socks will be randomly selected each month from our collection of unique, awe-inspiring socks, with new designs added every month.
+ WHAT KIND OF SOCKS CAN I EXPECT TO RECEIVE?
You can expect to receive high-quality, awe-inspiring socks. Our hand-picked designs run the gamut from subtle patterns to bizarrely cool graphics and colors.”
+ WILL THE SOCKS FIT?
Our socks fit both men and women (men's shoe size 8-12, women's shoe size 5-10). Anywhere in that range, your feet will be a perfect match. ”
+ WHAT ARE MY PAYMENT OPTIONS?
You can pay with a card - American Express, Visa, MasterCard, Discover.

 

1. Monthly subscriptions will be deducted every month until cancellation. If you are a monthly subscriber, no time frame is associated with that account. Know that you will be charged each month until cancellation.

 

2. If you prepay with a gift subscription, your subscription will expire on its own after all of the months in the time frame selected are fulfilled. It will not auto-renew.

 

HOW IT WORKS

+ HOW MUCH IS IT?
1 pair per month - $6.99 and 3 pairs per month - $11.99. We also have prepaid gift options. Shipping is always free for subscriptions! This is not an introductory offer, which means your price stays low.

 

We also offer a selection of single pairs that can be purchased alone. They are all marked down close to 50%. The shipping for single pairs is $3.00 for 1 or 2 pairs, 3+ pairs is free shipping!
+ HOW LONG DOES THE SUBSCRIPTION LAST?
With our monthly subscription option, you get 1 or 3 pairs a month for as long as you want! You can also order a gift subscriptions that comes in increments of 3, 6, 9 and 12 months. The gift subscriptions end after the prepaid number of shipments concludes.
+ WHEN WILL I GET MY SOCKS?
Your first month payment is processed immediately and subsequently the 5th of the month. Subscriptions are mailed out on either the 7th or the 21st depending on purchase date. Subscriptions shipping to the United States may take 7-10 business days to arrive from the ship date. As soon as your order ships, you will be provided with a tracking number via email. PLEASE NOTE: Our purchase deadline is the 20th of each month to ship same month. If your order is processed after that, your subscription will roll over and begin the following month.
+ WILL I BE NOTIFIED WHEN MY SOCKS SHIP?
Yes, every month you will be notified when that months order is shipping. This email will include order and tracking information. Shipments will arrive through the United States Postal Service.

 

OTHER QUESTIONS

+ CAN I BUY A GIFT SUBSCRIPTION?
Of course! You can order prepaid gift subscriptions in increments of 3, 6, 9 and 12 months. Great for any occasion!”
+ DO YOU SHIP INTERNATIONALLY?
We currently don't support shipments outside the United States. We will be working on making awesome socks available to everyone eventually.
+ HOW DO I CANCEL MY SUBSCRIPTION?
Cancel anytime, more information in our